Byon Textile is a garment manufacturer based at Opposite Mak Palace, Haji Pura Road, 51310 Sialkot, Pakistan. In this policy, “Byon Textile”, “we”, “us”, and “our” refer to the business operating byontextile.com and handling the personal information described below.

This policy applies to information collected through our website, enquiry and newsletter forms, and related business communications. It does not apply to third-party websites linked from our site.

We collect information you choose to provide and limited technical information generated when you use the website.

• Contact and identity details, such as your name, business name, email address, telephone number, and country.
• Enquiry and order details, including product requirements, quantities, artwork, specifications, delivery destination, and messages you send us.
• Newsletter preferences and records of your consent or unsubscribe request.
• Technical data that may include IP address, browser and device type, pages requested, timestamps, referrer information, and security logs.
• Site preferences stored in your browser, such as theme choice and saved blog bookmarks.

Depending on the context and applicable law, we rely on your consent, steps taken at your request before entering a contract, performance of a contract, compliance with legal obligations, or our legitimate business interests. Where consent is the basis, you may withdraw it at any time without affecting earlier lawful processing.

• Respond to enquiries, prepare quotations, develop samples, manufacture orders, and provide customer support.
• Manage commercial relationships, payments, delivery coordination, quality issues, and business records.
• Send newsletters or marketing messages where you have requested them, with an unsubscribe option in every applicable message.
• Operate, secure, troubleshoot, and improve the website and protect against misuse or fraud.
• Comply with legal, tax, accounting, export, customs, and regulatory obligations and establish or defend legal claims.

We do not sell personal information. We may share only what is reasonably necessary with service providers that support website hosting, form handling, email, communications, payment processing, production, logistics, IT security, and professional advice. Those providers may process information only for the relevant service and under their own legal obligations.

We may also disclose information when required by law or a lawful authority, to protect rights and safety, in connection with a legal claim, or as part of a merger, financing, reorganisation, or sale of all or part of the business.

We operate from Pakistan and work with customers and service providers in multiple countries. Your information may therefore be processed outside the country where you live. Where applicable law requires it, we use an approved transfer mechanism or other appropriate safeguards and limit access to what is necessary.

We keep personal information only for as long as needed for the purposes described in this policy, including the duration of an enquiry or commercial relationship and any later period required for tax, accounting, warranty, dispute, or compliance purposes. Retention periods vary by record type and legal requirement.

We use reasonable administrative, technical, and organisational safeguards designed to protect information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection; withdraw consent; opt out of direct marketing; and complain to a relevant data-protection authority. Some rights are subject to legal exceptions and identity verification.

You can unsubscribe from marketing by using the link in a message or contacting us. To make another request, email support@byontextile.com. We will respond within the period required by applicable law.

Our website and manufacturing services are intended for businesses and adults, not children. We do not knowingly collect personal information from children through the site. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.

We may update this policy when our practices, services, or legal obligations change. The effective date at the top shows when this version took effect. Material changes may also be highlighted on the website or communicated directly where required.